When the Windows defender error code 0x80508023 appears, you can’t scan your computer using Windows Defender. The error mostly occurs due to virus, malware, or Trojan attack. If any malicious file was found in your browser cache, the Windows Defender error might occur.
Steps To Fix The Issue
- If you have recently installed any apps, uninstall the software.
- Uninstall any third-party Antivirus or Security software installed on your computer.
- Clear your browser cache and check if the error appears again.
- If the error appears while scanning a particular drive, check whether the drive is properly connected.
- If you are scanning a particular drive over a network, make sure that your device is connected to the wireless network. Then, run the scan again.
- Reboot your Windows computer and check if the issue has been resolved.
- If you are scanning a folder, right-click on the folder and select Properties. Now, you can view the information about the folder.
- If the error occurs only while scanning an external hard disk, ensure that you have connected the hard disk properly to your computer.
- Sometimes, there may be issues with the port on your computer. If there is a loose connection, try connecting the drive to another port on your computer.
- Press the Windows and E buttons together to open the File Explorer window.
- Select the Quick access section on the left panel.
- Click General, and uncheck the Show frequently used folders in Quick access’ option.
- Also, deselect the ‘Show frequently used files in Quick access’ option. Then, click on the Apply button.
- Exit the Folder Options window by clicking Close.
- Reboot your computer and now run a scan using Windows Defender.
- Now, the Windows defender error code 0x80508023 won’t appear again.