In the system tray, right-click the Webroot SecureAnywhere icon.
Click the Scan Now option.
This will scan the computer.
Open the main interface of the WebrootSecureAnywhere software.
Navigate to the Overview tab at the left panel of the screen. Click the Scan My Computer button.
Launch the Windows Explorer window.
Right-click the folder or file that you need to scan and then click Scan with Webroot option.
Webroot Secureanywhere Antivirus Boot Time Scan
Open the Webroot SecureAnywhere antivirus software on your computer.
Click the Advanced Settings button at the top-right corner of the screen.
In the Settings window, click the Scheduler option at the left panel of the screen.
Navigate to the Scan Schedule tab.
Make sure to checkmark the box next to the ‘Enable Schedule Scans’ option.
Select the Scan On Bootup option from the Scan Frequency drop-down menu.
Set the time as well. Click the Save button.
Webroot Secureanywhere Antivirus Master Scan
Click the Webroot SecureAnywhere icon to open the main interface.
At the upper-right corner of the screen, click the Advanced Settings icon.
In the Settings window, select the Scan Settings tab at the left panel of the screen.
Make sure to checkmark the box next to the ‘Scan the Master Boot Record’ option.
If needed, you can also select the Enable Rootkit Detection, Scan Archived files, Detect Possibly Unwanted Applications, and Enable Right-click Scanning In Windows Explorer options.
Move the cursor to the lower end of the screen and then click the Save button.
Webroot Secureanywhere Custom Scan
Launch the main screen of the Webroot SecureAnywhere Antivirus software.
Select the PC Security option at the left panel of the screen.
Go to the Scan tab and then click the Custom Scan button on the main panel of the screen.
In the Customized scan window, select the Custom option.
If you want to scan any specific file or folder on your computer, select the Add File/Folder button, and mention it.
Click the Scan button displayed at he bottom of the screen to start scanning your computer.
Webroot Secureanywhere Doesn't Scan
To resolve the Webroot SecureAnywhere software doesn’t scan problem, follow the guidelines given below.
Uninstalling The Webroot Secureanywhere Software On The Mac Computer
Select the Shut Down SecureAnywhere option after right-clicking the Webroot SecureAnywhere icon.
When a prompt message opens, select the Yes button for confirmation.
Now, you have to view the Applications directory.
Find, select, and drag the Webroot SecureAnywhere icon to the Trash folder.
When the confirmation window pops-up on the screen, select the Uninstall button.
Once you have done all the steps mentioned above, reboot the computer to complete the Webroot SecureAnywhere software uninstallation process.
Installing The Webroot Secureanywhere Software On The Mac Computer
Navigate to the download page of the Webroot SecureAnywhere product. Click Download.
Find the wsamac.dmg file in your Downloads folder and double-click to open the installer.
Now, you have to move the Webroot SecureAnywhere icon to the Applications folder.
To activate the Webroot account, type or paste your keycode in the Activation window.
Type the administrator password when prompted.
Continue with the remaining prompts on the screen to finish the Webroot SecureAnywhere software on the Mac computer.
How To Fix Not Scanning Problem Webroot Secureanywhere
If you encounter Webroot scanning issues on your computer, you can follow these guidelines to resolve them. These issues have been resolved in the updated version of WSA. Here is how you can update it to the latest version.
Go to the manufacturer’s official site and download the latest version of Webroot SecureAnywhere. Make sure that you have the WSA keycode on hand.
Navigate to the Webroot application and close it. On a Mac computer, click the Webroot icon at the top of the desktop and click ‘Shut Down WSA.’
Once WSA has been stopped, uninstall it from your computer. Go to ‘Apps & Features’ on your Windows computer, or ‘Applications’ on your Mac computer.
Right-click WSA and choose ‘Uninstall’ from the list. On a Mac computer, drag the WSA icon from the Applications folder into the trash.
Click the confirmation button to uninstall WSA from your computer. Restart the computer.
Run the latest WSA installer that you downloaded as an administrator and enter the activation code when prompted. This should resolve the WSA scanning issues on your computer.
Webroot Secureanywhere First Scan Not Complete
If you encounter a ‘first scan not complete’ issue on your computer, you can follow these guidelines to fix the issue.
Go to the Mac computer’s desktop and click the Webroot icon at the top.
Choose ‘Shutdown Webroot SecureAnywhere’ from the list. (If WSA is not shut down, uninstallation cannot be completed correctly.)
On a Windows computer, open the menu to view the Task Manager by right-clicking the taskbar. Choose Webroot, right-click it, and select ‘End Process Tree.’
Now that WSA has been shut down, uninstall WSA from your computer.
Drag WSA from the Applications folder on your Mac computer to the trash. On the Windows computer, go to Apps & Programs. Select WSA, right-click it, and then choose Uninstall.
Restart the computer.
Webroot Secureanywhere Mobile Not Scanning
If the Webroot SecureAnywhere mobile application’s scanning feature does not work, follow these guidelines to resolve it.
Launch the Google Play Store and tap the menu button on the left.
Tap My Apps.
Select Webroot SecureAnywhere and tap the Update button.
Wait until the Webroot application update is completed and then check whether the scanning issue is resolved.
Webroot Secureanywhere Scanning Exceptions
Webroot SecureAnywhere does not support the scanning exceptions feature currently.
Webroot Secureanywhere Virus Scan Failed
If you encounter the 'Webroot SecureAnywhere virus scan failed' issue, follow these guidelines to resolve it.
Run the Webroot setup file on the computer where Webroot SecureAnywhere is already installed.
The Webroot installer displays the ‘Repair’ option. Click it.
Alternatively, open Apps & Features on your computer. Select the Webroot application and click the Advanced options link. Click Repair.
Restart your computer. The Webroot scanning issue should be resolved. If not, uninstall Webroot and install the latest version of Webroot on your computer.
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