Webroot Not Working On Mac Catalina

Webroot Not Working On Mac Catalina

Is your Webroot app not working on your macOS Catalina desktop? Check if you are running an outdated version of the app. If Yes, update it to fix the issue. Sometimes, you can’t use Webroot SecureAnywhere if your Mac is affected by malware. Carry out the solutions given below to fix the Webroot SecureAnywhere program on your Mac.

Solution 1: Restart your Mac

  • Close the Webroot SecureAnywhere program if you have opened it.
  • Next, click the Apple menu at the top-left corner of the desktop screen.
  • Select the Restart option from the drop-down list.
  • Alternatively, you can restart your Mac by pressing down the Command + Ctrl keys along with the power button until the screen goes off.
  • Once your Mac has restarted, rerun Webroot SecureAnywhere and check if the problem has been resolved.
  • If the problem persists, carry out the next solution.

Solution 2: Update Webroot SecureAnywhere

Sometimes, running the outdated version of the Webroot app might be the cause of the issue. So, continue reading the instructions below to update your Webroot app.

  • On your Mac, open the Finder app.
  • Click the Go menu and select the Go to Folder option.
  • Type ‘/Library/Application Support/Webroot/’ in the text field and click the Go button.
  • Give a double-click on the file WSAMAC.dmg in the window that appears.
  • Next, give a double-click on Webroot SecureAnywhere to run the installation process.
  • Input the key code in the available field and click the Agree and Install button.
  • If prompted, enter your Mac administrator name and password in the available fields and click OK.
  • Finally, click Install Extension –> Finish.

You have now manually updated your Webroot SecureAnywhere program.

Solution 3: Reinstall Webroot

  • First, download the installer and drop the Webroot SecureAnywhere app into your Applications folder.
  • Click to open Terminal from the Dock panel.
  • Type the “cd ‘/Applications/Webroot SecureAnywhere.app/Contents/MacOS’” command and hit the Enter key.
  • Input the “sudo ./Installer” command and hit the Enter key.
  • Close the Terminal window and restart your Mac.

If your Webroot app is not working on your Mac OS Catalina even after the update, contact our technical experts for assistance in resolving it.

Reinstall Webroot


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