Webroot is a security software that is designed to protect your smartphones and desktops from malicious software, viruses, and phishing attacks. It is one of the best cloud-security solutions available in the market.
Even if this security software is easy to install and use, there are some issues encountered by the user while using it. The “Webroot installer file not opening on Mac” problem is encountered by users who utilize the macOS on their computer. In case you’re also facing this issue on your Mac computer, continue reading this page to know how to fix it.
In most cases, an “incompatible OS” will be the reason behind these kinds of issues. So, as the first step of troubleshooting, check whether your macOS meets the system requirements of the Webroot application by referring to the information given below.
If your macOS is not compatible with the requirements, then try to install the Webroot application on another Mac computer that meets them.
The Webroot installer will not open on Mac if you’re using a wrong or incompatible installer file. Basically, the setup CD provided along with the product is suitable only for the Windows OS-based computer. So, if you have bought the Webroot product from a store, then download the latest version of the installer file from Webroot’s official support page, and begin the installation process.
If your macOS is not compatible with the requirements, then try to install the Webroot application on another Mac computer that meets them.
If the Webroot installer is not opening on Mac even after performing the above methods, then contact us.
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