Total Av Connection To Microsoft Server Could Not Be Established
“Are you receiving the “Total AV Connection to Microsoft server couldn’t be established” error message while trying to install the Total AV software on your computer?”.
If yes, you’re not alone. Hundreds of people receive this error message, and it occurs due to some common reasons like:
Recent hardware or software change
Existence of other antivirus software
No or unstable internet connection
Fix Total AV Issue Using A Stable Internet Connection
As the first step of troubleshooting this problem, check whether your Windows computer is connected to a stable internet connection.
To check and confirm it, try to access a website on your computer.
If the requested website responds successfully, it means the internet is working properly on your computer.
Otherwise, connect your computer to a stable internet connection and then install the antivirus software on it.
Clean Boot Your Computer To Troubleshoot Total AV
Click on the Search box.
Type the "msconfig" command and tap Enter.
Now, the System Configuration dialog box will open.
Go to the General tab.
Choose Selective Startup > Clear to the Load Startup items.
Now, go to the Services tab.
Click Hide All Microsoft Services > Disable All > OK.
Now, restart your Windows computer and check whether the “Connection to Microsoft server could not be established” problem is resolved.
If not, try the next troubleshooting method.
Disable The Third-party Software & Install Total AV
If you’re already running/using a third-party security software on your computer, there is a chance for these kinds of problems to occur.
Temporarily disable or turn off the running antivirus software and then install the Total AV application on your computer.
Running An Online Scanner
Check whether a virus or malware has infected your computer. If yes, remove it and then try to install the antivirus software on your computer.
Run an online scanner on your computer to check whether a virus or malware has infected your computer.
Remove the detected threats by following the instructions displayed on the screen.
If none of the methods fix the server connection problem, connect the computer directly to your modem and then try to install the antivirus software.
Contact us to know more about fixing the “Total AV connection to Microsoft server couldn’t be established” problem.
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