Norton Power Eraser Not Working

Norton Power Eraser is a free security tool that helps you remove threats from your computer. It will quickly scan your computer to detect the most harmful viruses. If the Norton Power Eraser tool is not working on your computer, follow the below instructions to fix it.


Update Your Windows
  • Select the Start menu and open the Settings window on your computer.
  • Next, click on the Update & Security option from the list.
  • Choose the Windows Update category from the left menu panel and click the Check for updates button at the top of the window.
  • Now, your Windows computer will check for updates.
  • If there is any update available, click the Download and install button.
  • After completing the update, click the Restart Now button to restart your Windows computer.
  • Now, check whether the Norton Power Eraser tool is working properly.
  • If the issue continues, follow the next troubleshooting method.


Run Dialog Box
  • Make sure to connect your computer to a standard network.
  • Click the Start button on your computer.
  • Next, open the Run dialog box and type “cmd” in the text field.
  • Click the OK button.
  • Type the following commands in the displayed Command Prompt window and press the Enter key.
  • Dism.exe /online /cleanup-image /scanhealth Dism.exe /online /cleanup-image /restorehealth
  • Once the first scan is completed, restart your computer.
  • Next, re-launch the Command Prompt window after your computer turns on.
  • Now, type the following command and press the Enter key on your keyboard.
  • sfc /scannow
  • After completing the second scan, restart your computer and check whether Norton Power Eraser is working.
  • If it doesn’t work, follow the instructions given below.


Reinstall Norton Power Eraser
  • First, open the Control Panel window on your computer.
  • Select Programs and click on the Programs and Features option from the list.
  • Now, navigate to Norton Power Eraser and right-click on it.
  • Next, choose the Uninstall option from the drop-down list to remove the Norton Power Eraser tool.
  • Restart your computer.
  • Next, open the default browser once your computer turns on and visit the official website of Norton Power Eraser.
  • Scroll down the screen and click on the Download button.
  • After completing the download, launch the Norton Power Eraser file to start the installation process.
  • Now, perform the on-screen instructions to complete the installation.

You can fix this “Norton Power Eraser Not Working” issue on your computer by following the above instructions.


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