Norton not working after Windows 10 update


Upgrading your computer to the recent version is an ideal thing to do. However, it may cause some incompatibility issues as well. To fix the incompatibility issues, you have to update all the programs on your computer to the recent version. If your Norton software fails to work once you have upgraded your computer to Windows 10, incompatibility is the most common issue. This article can assist you in fixing the problem efficiently. Continue to read the following sections and resolve your issue.

Update Norton

When you update your Windows 10 system, Norton may turn out to be incompatible. In that case, you need to update your Norton program to the recent version. When Norton turns incompatible with Windows 10, it will show you a message saying, “Your version of Norton product is incompatible with this version of Windows 10”. To update your Norton product, follow the instructions mentioned below:

  • In the pop-up message, click the Update button to begin the update process.
  • When the User Account Control dialog box comes up, click Yes.
  • When the installation process starts, click Next.
  • Adhere to the instructions that appear on the screen and complete the installation process.
  • As you have updated your Norton product to the recent version, it will work on your Windows 10 computer. If the issue is not resolved, proceed with the next solution.

Uninstall and reinstall Norton

When your Norton product stops working after the Windows 10 update, you can fix the issue by uninstalling and reinstalling Norton. Follow the instructions below to proceed further.

  • Uninstall your Norton product from your Windows 10 computer.
  • From your default browser, visit Norton’s official website and download the Norton Remove and Reinstall tool.
  • Run the downloaded setup file and install it on your computer by following the on-screen guidelines.
  • On the installer screen, click the Remove and Reinstall button.
  • Now, your Norton product will start to uninstall from your computer. Once it is uninstalled from your computer, you will be prompted to restart it. Then, click the Restart Now button.
  • Once your computer is restarted, the reinstallation process of Norton will be started.
  • Adhere to the guidelines on the screen and complete the reinstallation process.
  • Now, check whether Norton is working on your Windows 10 computer.

If your Norton product is still not working on your Windows 10 computer, you can reach out to us for remote assistance from our experts.


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