Norton Lifelock Vpn Not Working

A VPN can protect the privacy of your online activities and the data you send over the Internet. If NortonLifeLock VPN is not working, restart it and resolve your problem. If it doesn’t work, you need to troubleshoot the issue with the appropriate solutions. This article shows you the best techniques to fix the “NortonLifeLock VPN not working” problem.


This Norton error occurs due to two main reasons:

  • If Norton LifeLock VPN is not working, you should check your Internet connection in the first place.If the connection is unstable, solve the problem and then check if Norton VPN is working or not.
  • If there is any issue with your Internet connection, you can run an Internet speed test.


In some of the instances, a firewall can restrict the proper functioning of a VPN. To fix this problem, you should make an exception in the firewall. Here is the procedure to make an exception for Norton.

Restarting the computer

  • On your Windows computer, click Start and type firewall in the search area.
  • From the search results, click on Firewall & network protection.
  • Click Allow an app through firewall> Change settings.
  • Locate Norton VPN and enable the Public and Private options.
  • Now, check if Norton VPN can work without any issues.


When there’s an error in the DNS settings, it can impact the VPN connection. To rectify this problem, you should change the DNS settings. Follow these instructions to proceed further.

  • On your Windows computer, right-click on the Start button and select the Network Connections option.
  • Click on “Change adapter options.”
  • Then, right-click on your Internet connection and select Properties.
  • Double-click on the Internet Protocol Version 6 (TCP/IPv6) option and select Use the following DNS server addresses.
  • Now, set the Preferred DNS server to and the Alternate DNS server to
  • Finally, click OK. Now, check if your Norton VPN can work without any trouble.


Remove and reinstall the Norton product on your Windows 10 computer to clear this error. To do so, use the Norton Remove and Reinstall tool.

  • When there is a problem with the Norton server, the VPN may not work just as you expect.
  • To rectify this issue, you can connect to a different virtual location and see if your problem is resolved.


  • When there’s a problem with the WAN Miniport functionality, you may face issues with the VPN connection. But, you can resolve this problem by reinstalling the drivers.
  • On your computer, click Start and go to the Device Manager section.
  • Expand the Network Adapters option. Then, right-click on WAN Miniport (IKEv2) and choose the Uninstall device option.
  • Right-click on WAN Miniport drivers (IP) and select Uninstall device.
  • Right-click on WAN Miniport drivers (IPv6) and choose the Uninstall device option.
  • Click Action> Scan for hardware changes.
  • Now, check if Norton VPN can work without any problem.


If your“NortonLifeLock VPNnot working”problem is not yet resolved, refresh the network settings and see if it works. To do the same, open the Command Prompt window and type the following command. Type the first line and press Enter. Similarly, press Enter between each line.

ipconfig /flushdns ipconfig /registerdns ipconfig /release ipconfig /renew
NETSH winsock reset catalog NETSH int ipv4 reset reset.log NETSH int ipv6 reset reset.log exit

Finally, restart your computer and check whether Norton VPN works or not.

We hope these troubleshooting solutions have helped you fix the “NortonLifeLock VPN not working” issue. If you still cannot rectify the problem, you can reach our technical experts for assistance.

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