How To Fix Norton Family Not Working On Child's Device?

Norton Family Not Working On Child's Device

Norton Family is a parental control service that allows you to efficiently supervise your children's online activities. In case it is not working on your child's device, you have to rectify the problem as early as possible. This web page shows you the best solutions to fix Norton Family Not Working On Child's Device.

Enable Norton Family

If Norton Family is not working on your child's device, you should check if you have installed and enabled the Norton Family extension in your child's browser. In this section, you will see the steps to enable the Norton Family extension in Chrome, Firefox, Edge, and Internet Explorer.

Enable Norton Family
  • Google Chrome: Open the app and click Customize and control Google Chrome> Settings> Extensions. On the Extensions page, move the Norton Family slider to enable the extension.
  • Firefox: Open Firefox andclick Menu> Add-ons and themes> Extensions. On the Extensions tab, enable Norton Family.
  • Microsoft Edge: Open the app and click Settings and More. Select Extensions and move the slider to enable the Norton Family extension.
  • Internet Explorer: First, you need to click on the Tools icon and then select Manage add-ons. Now, ensure that Norton Family BHO is enabled.
  • Whatever your browser is, once you enable the Norton Family extension, make sure to close and relaunch your browser.
  • Now, check if Norton Family works on your child's device.
Norton Family BHO

Unlock Your Child's Device - Norton Family

If Norton Family is not working on your child's device, you should check whether it is locked. Follow these instructions to unlock your child's device.

  • Sign in to your Norton account and click your child's profile.
  • Click the Lock Child's Devices option.
  • When the Instant Lock window appears, click Lock> Unlock Child's Devices> Lock.

Turn On Norton Parental Control App Permissions

  • Norton Family requires a few permissions on your child's device so that you can monitor your child’s online activities in the best way possible. If Norton Family is not working on your child's device, you need to ensure that you have turned on the necessary permissions.
  • If you don't use Norton Family for a few months, the permissions can be revoked automatically. To fix this problem, go to the Settings page and tap App Permissions. Select the Norton Family parental control app and tap Permissions.
  • On the Permissions screen, ensure that you have turned on the following permissions: Device Admin, Accessibility, Location, Display over other apps, App Usage Access, and Phone.
  • Once done, check if Norton Family works on your child's device.

If still you are facing Norton Family Not Working On Child's Device issue, you can contact us to assist you in resolving the problem.

Related Article:

Disclaimer

Our website offers only instructions for a learning purpose and does not duplicate any brands or product manufacturers, including their images, content, or any trademarks as provided in Disclaimer. The company reserves the legal right to change any content on the website at any time. We are not liable for the data or file loss on your device in case of any third-party intervention occurs without our knowledge.


Antivirus Setup