When you update the Norton software on your system, sometimes you come across the Norton error 3038 and 104. These errors occur due to a few reasons like improper software installation, a load of junk files, and the improper update. Try out the solutions given below to fix the Norton errors 3038 and 104.
1. Remove junk files
- Open the Command Prompt window on the computer by searching for “cmd” in the Search box.
- Next, press the Control, Shift, and Enter keys together to open a permission dialog box on the screen.
- Click Yes to allow the access. Now, in the black window, input “cleanmgr” and press Enter.
- A list of files will open in the Disk Cleanup window. Tick the checkbox near the temporary files you want to remove and select the OK button to delete them and to fix Nortonerror 3038 and 104.
2. Check the LiveUpdate
- Move to the status tray area on the desktop and select the Norton icon to open the program.
- In the main window, select the Security tab and then click LiveUpdate.
- After that, the LiveUpdate will run on the system. Click OK when the result appears in the window.
- Once the message saying that the product protection updates are successful appears, close the window.
- Go ahead to restart the computer.