Norton Antivirus Product Key Not Working

“Is your Norton antivirus product’s activation key not working?” or “Are you receiving an error message while trying to activate your Norton application using its activation key?”.If yes, try the simple troubleshooting instructions given below to fix it.


In most cases, these kinds of problems occur when you enter an incorrect or wrong product key in the Activation Key field.

  • The activation key is a combination of numbers and alphabets. So, make sure that you have entered each character correctly in the given field.
  • Check if you have left any spaces in the product key. If yes, it can cause an error. Clear the space and click the Activate button.

If the product key is not working even after entering it correctly, try the advanced troubleshooting methods given below


Installing the correct product

  • Check if you have installed the correct product (that matches with the activation key you purchased) on your computer.
  • If not, uninstall it and install the correct one.
  • After installing the correct one, try to activate it using the product key.

Sign in to your Norton account

  • Sometimes, signing into the wrong account can also cause these kinds of problems.
  • So, check to ensure that you have signed into the correct Norton account you used during the purchase.

Update the Norton product

Norton Antivirus
  • Attempting to activate an outdated version of the product can also cause the activation problem. Check and update your Norton product by following the instructions below. 
  • Access the Norton Update Center on your computer.
  • Click Update Me Now or Download.
  • Update the Norton product by following the instructions displayed on the screen.
  • After updating the product, activate it using the same activation key.

Contact us to get advanced technical assistance in resolving the Norton antivirus product key not working problem.


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