Norton 360 Vpn Not Working On Mac

Norton 360 VPN helps you secure your private information, online transactions, etc. If it is not working on your Mac, check your Internet connection. If it is not stable, fix it and check if Norton VPN is working. Exit all the open applications and restart your computer. If the problem is still not rectified, try out the troubleshooting solutions listed in this article.

If Norton 360 VPN not working on Mac, uninstall the app, remove all the related folders, and reinstall Norton. We have given you the detailed steps in the following sections. Implement the solutions in the given order and see if your problem is resolved.


  • On your Mac, click Finder.
  • Under the Favorites section, click Applications.
  • Locate the Norton icon and drag it to the Trash.
  • On the following screen, click Continue.
  • When prompted, enter the administrator account password and click OK.
  • In the following window, click Uninstall.
  • Enter the administrator account password and click Install Helper> Restart Now.


When you uninstall the app, it will be removed from the Applications list. However, its remnant files can interfere while you reinstall the app. In that case, you can use RemoveNortonMacFiles to remove all the files and folders created by the Norton product. Follow the instructions below to run RemoveNortonMacFiles.

  • Log in to your Mac with an administrator account.
  • From your browser, visit the Norton support page and download RemoveNortonMacFiles.
  • Click the Finder icon and click Downloads.
  • Open the RemoveNortonMacFiles folder and click RemoveNortonMacFiles.command file> Open with> Terminal.
  • Input your password in the Terminal window and press Return.
  • To remove all the files related to Norton, type 1. If you want to quit RemoveNortonMacFiles but don’t want to remove any files, type 2.
  • Press Return. Now, all the files created by Norton will be deleted.
  • Once RemoveNortonMacFiles removes the files, type y and press Return to restart your Mac.


  • Sign in to your Norton account with the appropriate credentials.
  • When the My Norton portal opens, click Download.
  • On the Get Started page, click the Agree & Download button.
  • Once the download gets completed, double-click on the downloaded file to launch the Norton product installer.
  • Accept the terms and conditions and proceed with the instructions to complete the installation.

Now, see if Norton 360 VPN working on Mac. If you still cannot rectify the problem, you can reach our technical experts for assistance

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