Norton is compatible only with some specific Operating Systems. If you try to install it on an incompatible Operating System, you will see the “This product is incompatible with this computer’s operating System… when installing Norton” or “Norton product will not install in compatibility mode. Close this window and restart the installer in normal mode” error message. However, this problem can be fixed with the proper troubleshooting solutions. Read this article and check whether you can resolve the issue with the given solutions.
Before trying out the troubleshooting solutions, check whether your OS is compatible with Norton. Norton is compatible only with the following Operating Systems:
In case your Operating System is not listed, you should upgrade it to the latest version.
Sometimes, you can fix the error message when you update Windows to the latest version. Follow these instructions for the detailed procedure.
In case you still see the error messages, contact us for technical assistance.
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