Why My Malwarebytes Unable To Connect The Service?

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Malwarebytes Unable To Connect The Service

Malwarebytes is one of the popular anti-malware programs that protect your computer from malware threats. If Malwarebytes unable to connect the service, go through the troubleshooting steps given below.

Solution 1: Check The Malwarebytes Service

  • On your Windows computer, click the Start menu and type ‘services.msc’ in the search field. Hit the Enter key and click to open Windows Services from the search result.
  • Locate the Malwarebytes service in the Services window. Give a right-click on the service and select the Properties option.
  • Verify if the Startup type has been set to Automatic.
  • Also, check if the service status is running.
  • Click OK and restart your computer.
  • Check if the error has been resolved. If not, try the next solution.

Solution 2: Reinstall Malwarebytes

Reinstalling Malwarebytes fixes the Unable to connect the service error permanently. But if you have purchased an advanced version of Malwarebytes, you need to retrieve your Activation ID and key. For that, go through these steps.

  • Click the Start menu and type ‘regedit’ in the search field. Hit the Enter key and click to open Registry Editor from the search result.
  • For Windows x86 (32-bit), go to the HKEY_LOCAL_MACHINE\SOFTWARE\Malwarebytes ’ Anti-Malware file path.
  • For Windows x64 (64-bit), go to the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes’ Anti-Malware file path.
  • After retrieving your Activation ID and key, uninstall Malwarebytes from scratch.

Steps to uninstall Malwarebytes

  • Launch MBAM and click the My Account button.
  • Select the Deactivate option and open Settings.
  • Click on Advanced Settings and deselect the Enable self-protection module.
  • Reboot your computer and get the most recent Malwarebytes program from the official Malwarebytes site.
  • Run the setup file and carry out the on-screen instructions to complete the installation.
  • Click the Advanced button after launching the program and then enter your Activation ID and key in the required fields.

Now, the Malwarebytes unable to connect the service error should be fixed.

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