How To Fix The Malwarebytes Error 14001?

Malwarebytes is primary scanning software that scans, detects, and removes malicious and harmful software from your computer. This security software can be installed easily on your Windows computer. The below section covers the cause and solution to clear the Malwarebytes error 14001 on a Windows computer.

Basically, the configuration file that includes the installation directory of the Malwarebytes software is stored in the path, C:\Program Files\Malwarebytes Endpoint Agent\MBCloudEA.exe. There is a chance for this file to get corrupted. If it happens, then when you try to launch the Malwarebytes software on your Windows computer, a dialog box titled Services with the message “Windows couldn’t start the Malwarebytes Endpoint Agent service... Error 14001: The application…” will appear on the screen.

However, you can resolve the Malwarebytes error by restoring the configuration file. Malwarebytes software is designed in such a way that it can automatically back up the configuration file. It can back up nearly five copies of the configuration file. The oldest and newest backup files can be identified by checking their sequence. To restore the configuration file, use the Configuration Recovery Tool that is available in the same configuration file and backups folder.

On the Malwarebytes Endpoint folder, make sure that the MBCloudEA.exe. config file is available. Now, run the Configuration Recovery Tool with admin rights. To do so, follow the below instructions.

  • On your Windows computer, open the CMD application with admin rights.
  • Type “C:\Program Files\Malwarebytes Endpoint Agent\.”
  • Now, the Endpoint Agent installation directory will open.
  • Enter ConfigurationRecoveryTool.exe [“path to exe”] [optional path to backup folder] and run it. (Note: In the above command, replace “path to exe” with the configuration file that you wish to restore and “optional path to backup folder” with the directory name that stores the backup file.)
  • Now, follow the on-screen instructions to restore the configuration file.
  • After restoring the file, try to launch Malwarebytes on your computer to check whether the Malwarebytes error 14001 is resolved. If not, contact us.
Malwarebytes Error 14001


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