The BullGuard antivirus software provides excellent protection against the malware threats that makes your device more vulnerable. But sometimes, BullGuard may not work properly, and as a user, you might see error messages. If you are getting the 'This app is preventing shutdown' error message on your Windows computer because of BullGuard, then try these troubleshooting steps to resolve the Bullguard preventing shutdown issue.
Solution 1: Change BullGuard Settings
On your Windows computer, launch the BullGuard antivirus by double-clicking its shortcut icon on the desktop.
In the BullGuard dashboard, click the Settings icon and select the Advanced option.
Click General –> Main.
Deselect the Allow BullGuard to protect its components against termination checkbox.
Close the BullGuard antivirus window and restart your computer.
Solution 2: End The BullGuard Task In Task Manager
Start by launching Task Manager by pressing the Ctrl + Shift + Esc shortcut keys.
Alternatively, right-click the taskbar and select the Task Manager option from the context menu.
In the Task Manager window, click the Processes tab.
Select the processes related to BullGuard and click the End Task button.
Once you have done ending all the BullGuard processes, close the Task Manager window and shut down your computer.
If BullGuard is still preventing the shutdown, go to the next solution to resolve this issue.
Solution 3: Uninstall BullGuard Antivirus
On your computer, click the Start menu available at the bottom-left corner of the desktop.
Type 'control' in the search field and hit the Enter key.
Click to open Control Panel from the search result.
In the Control Panel window, click the Programs and Features tab.
On the Uninstall or change a program screen, locate the BullGuard antivirus and the related programs.
Click the Uninstall button next to Organize.
If prompted, confirm your action to remove the BullGuard programs from your computer.
Restart your Windows computer and check if the problem has been resolved.
If you still Bullguard preventing shutdown, click the Call button and we shall assist you in getting rid of the issue.
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