Why My Bitdefender Won't Scan?

Bitdefender Antivirus is a software that scans your computer to detect the virus-infected files. If your Bitdefender won't scan, try to fix the problem using the quick steps mentioned below.

 Bitdefender Won't Scan

Bitdefender Software Fails To Scan Your Computer

  • If the Bitdefender Antivirus software is already open, close it and restart your Windows 10 computer.
  • Check if the Bitdefender Antivirus software is being blocked by any third-party application on your computer.
  • If so, remove them from your computer.
  • Also, check whether you have properly disabled the Windows Defender software.
  • If you are using an outdated Bitdefender version, updating it to the latest version might fix the issue.
  • To update it manually, give a right-click on the Bitdefender icon in the system tray.
  • Select the Update Now option from the pop-up menu.
  • If you are using a proxy, make sure that you have properly configured it.
  • Make sure that you have correctly disabled the active firewall on your computer.
  • Once updated, relaunch the Bitdefender Antivirus software and check if the problem has been resolved.
  • If you have made any mistakes during the product installation, remove and reinstall the Bitdefender software.
  • To do so, launch the Run dialog box by pressing the Windows + R shortcut keys.
  • In the Run dialog box, type 'appwiz.cpl' and click the OK button.
  • On the Uninstall or change a program screen, locate the Bitdefender Antivirus software.
  • Give a right-click on it and select the Uninstall option.
  • In the pop-up window, click the Reinstall button.
  • Wait until the program is uninstalled.
  • Now, click the Restart My Computer button.
  • The Bitdefender Antivirus software will download again once the computer starts.
  • After the software downloads, click the Install button and follow the on-screen prompts to complete the software installation.
  • Once completed, click the Start Using Bitdefender button.
  • Try scanning your computer for any virus-infected files by clicking the Scan button.
  • If Bitdefender scans your system, it means your Bitdefender won't scan problem has been fixed.

Disclaimer

Our website offers only instructions for a learning purpose and does not duplicate any brands or product manufacturers, including their images, content, or any trademarks as provided in Disclaimer. The company reserves the legal right to change any content on the website at any time. We are not liable for the data or file loss on your device in case of any third-party intervention occurs without our knowledge.


Antivirus Setup