How To Resolve Bitdefender Error Code 1009?

Some of the common causes for the Bitdefender error code 1009 are listed here for your reference.

 Bitdefender Error Code 1009
  • No internet connection
  • Firewall
  • Another VPN/Proxy

Basic Troubleshooting

  • Make sure your computer has Internet access.
  • Disable the wireless router’s built-in firewall.
  • Turn off the VPN/Proxy feature on the computer.
  • If you are trying to connect Bitdefender VPN from a public Wi-Fi, the ports might be blocked.
  • In such cases, you have to change the firewall settings.
  • Restart your computer and then connect to Bitdefender VPN again.

Change The Network Connection

If you have connected your computer to a wireless network, try to connect it using an Ethernet cable.

Enable VPN Adapter

  • Click the Windows Start icon, type ‘ncpa.cpl’ without the quotes, and press Enter.
  • Right-click your network connection and select the Enable option.

Re-Installing Bitdefender VPN

  • Uninstall Bitdefender VPN completely from your computer.
  • Locate the setup file, double-click it, and follow the on-screen prompts.
  • Once done with the installation, launch it.
  • Click the Privacy option in the left panel.
  • In the main panel, navigate to the VPN section and click the Open VPN option.

Alter The DNS Settings

  • Open the Control Panel screen on your Windows computer.
  • Click Network and Internet -> Network and Sharing Center -> Change adapter settings.
  • Find your network adapter, double-click it, and select Properties.
  • Select the option Internet Protocol Version 4 (TCP/IPv4).
  • Click the Properties button.
  • Select the ‘Use the following DNS server addresses’ option.
  • Navigate to the Preferred DNS server field and type 8.8.8.8.
  • Go to the Alternate DNS server field and type 8.8.4.4.
  • Confirm the altered settings by clicking the OK button. If you have any doubts in resolving the Bitdefender error code 1009, contact our technical experts.

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