How To Fix Bitdefender Error Code 1004?

 Bitdefender Error Code 1004

The error code 1004 is an update error. In general, update errors are caused when there is an issue with the internet connection, such as failed connection, proxy, or another firewall blocking the Bitdefender update. Below are the troubleshooting steps to resolve the Bitdefender error code 1004.

Basic troubleshooting

  • Make sure your computer has a stable internet connection.
  • Update the Bitdefender program manually. To do this, navigate to the system tray and right-click the Bitdefender icon.
  • Choose the Update Now option.
  • If you are using any firewall software, disable it.
  • Restart your wireless router and then check if the error code has been resolved.
  • If not, proceed with any one of the following methods.

Method 1 - (If you connect to the internet via proxy)

  • Launch the Bitdefender program on your computer.
  • Navigate to Settings and click the Advanced option.
  • Select the Proxy server option.
  • Note: By default, the Bitdefender program will import the proxy settings from your browser.
  • For custom proxy settings, select Proxy Change followed by Custom proxy settings and provide the correct information in the necessary fields.

Method 2 - (If you do not have a proxy connection)

  • Open the Bitdefender program, navigate to Settings followed by Advanced, and check if the Proxy server feature is turned off.
  • On the desktop of your Windows computer, click the Start icon and type internet options.
  • Once the search results appear, select Internet Options.
  • Click the Connections tab, navigate to the ‘Local Area Network (LAN) settings’ section, and click the LAN settings button.
  • Go to the Proxy server section and remove the checkmark next to the ‘Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)’ option.
  • Click OK to update the settings.

Now, check if the Bitdefender error code 1004 has been resolved. If you need technical assistance from our support member in resolving this error code, click the Call button.


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