Bitdefender is one of the antivirus software that is capable of protecting your computer from malware, viruses, spyware, and cyberthreats. Although many users prefer Bitdefender, some have faced issues while updating the software. The Bitdefender error code 1002 mostly occurs when you are trying to update Bitdefender.
Resolve Update Error From A Windows 10 Computer
Make sure that the Bitdefender antivirus software is properly installed on your computer.
Press the Windows and I buttons to open the Settings application.
Go to the Update & Security section and select the Windows Security tab on the left panel.
Now, select the Virus & threat protection section.
Select the Run a new advanced scan link under Scan now.
When the Advanced scans window appears, select the Full scan option. Now, click on the Scan now button.
Windows Defender will now start to scan for viruses present on your computer.
When the scan results appear, continue with the on-screen instructions to remove any malware or viruses present on your computer.
Now, check if the Bitdefender error occurs again. If the error appears, run a disk cleaning process to fix the issue.
Press the Start menu and type cmd.
Now, right-click on the Command Prompt option and click the Run as administrator option from the displayed list.
When the User Account Control access window appears, click Yes.
Type cleanmgr and wait until the cursor blinks.
Enter C: \WINDOWS\system and hit the Enter key.
Now, choose the drive in which you want to perform cleanup, and click on the OK button.
Open the Command Prompt window and type sfc/scannow. Press the Enter key.
Wait until the scanning process completes and restart your computer.
Now, go to the Update & Security section and click on the Check for Updates option.
If still the Bitdefender error code 1002 persists, restart your Windows computer and reinstall Bitdefender to fix the issue
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